Air France–KLM is pleased to announce the appointment of Rached Arfaoui as Regional Sales Manager for Offline Markets.
In his new role, Rached will be responsible for over 18 offline countries across The Indian Subcontinent & The Middle East. He will play a key role in driving sales and strengthening Air France–KLM’s presence in the offline region, leading the strategic commercial initiatives and advancing the Group’s sustainability ambitions.
Rached holds a Master’s degree in Global Business from the University of Wolverhampton, England and has over two decades of experience in the aviation industry.
He joined Air France–KLM in 2013 and throughout his career, he has demonstrated strong commercial leadership, contributing to major projects including sales excellence initiatives and the development of the NDC channel across The India & Middle East region since 2018.

Prior to joining Air France–KLM, Rached spent over 10 years with Qatar Airways as Sales Manager for The United Arab Emirates, where he further strengthened his expertise in regional market dynamics and commercial sales strategy.
Commenting on his appointment, Rached Arfaoui said: “I am excited to take on this new role and contribute to strengthening our presence across the region. The offline markets offer strong potential and business opportunities, and I look forward to working closely with teams across the region to further strengthen our presence.”
Mack Air has represented Air France-KLM as it’s General Sales Agent (GSA) in Sri Lanka since 2014.

Mack Air is a fully owned subsidiary of John Keells Holdings PLC (JKH), the largest conglomerate company listed on the Colombo Stock Exchange in terms of market capitalisation, operating with over 80+ companies in 7 diverse industry sectors. This strengthens the services Mack Air delivers, ensuring a commitment of excellence to its partners.
Photo Caption:
Mr. Rached Arfaoui – Regional Sales Manager for Offline Markets (Indian Subcontinent & Middle East), Air France–KLM
For more information, visit www.aifrance.fr | www.klm.lk | www.mackair.lk
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